Complexity and Chaos: Guide for the XXI Century
Today's organization is being trapped within past paradigms that prevent it to be more
flexible and dynamic. Recently, in past years organizations have unsuccessfully sought the
formulas that would allow them to survive in a competitive environment which is every
day more dynamic and disorderly. However, changes have been partial and organizations
haven't been able to adapt the business essence according to the new and incremental
environmental demands. In spite of everything, we know the 21st Century organizations
should learn to evolve and adapt their structures in this new environment if they want to
stay within the competition arena.
The Process-Structure Model will allow us to understand and modify the complex internal
organizational dynamics, identifying the structures that generate the spread of dissimilar
conducts and events. In the Complexity and Chaos book, the tool of Management
Complexity is also presented, an ideal support for those organizations trying to design or
redesign structures in order to reach the conducts and learning that would guarantee the
adaptation to their environment. The process of organizational change could be
accomplished in learning cycles considering the essential structure in order to reach a
sustained and healthy growth.
In this book some ideas that allow us to be optimistic about the future awaiting the
organizations are presented, because instead of feeling at the mercy of what is happening,
we begin to discover the principles that rule the complex conducts of business. The
organizational complexity and chaos is never going to end, it will always be there. In
greater or lesser degree, the 21st Century challenge is to learn how to manage them...
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